FAQ
How long does it take to receive my order?
We will process your order within 1-2 business days. After that, your package will be delivered by PostNL or DHL. Within the Netherlands, you will usually receive your order within 2 to 4 business days.
From what amount is shipping free?
Orders above €100 are shipped for free within the Netherlands. For orders below this amount we charge a standard shipping rate of €6.25.
Are your products vegan or not tested on animals?
Yes, we consciously choose brands that do not test on animals . Many of our products are also vegan and made with natural ingredients. This is always clearly stated with the product.
Can I return a perfume if I don't like it?
For hygienic reasons, opened perfumes cannot be returned. Is the product still unopened and in its original condition? Then you can return it within 14 days. Please contact our customer service for this.
Shipping
Fast shipping
Order today, smell your new favorite soon! We ship within 1-2 business days with reliable partners like PostNL and DHL. You will always receive a track & trace link as soon as your order is on its way.
Order tracking
After shipping, you will receive an email with your personal tracking number. This way, you can track exactly where your package is and when it will be delivered — completely worry-free.
Get in touch
Do you have questions about your delivery or a product? Our customer service is here for you. Send us an email or use the contact form — we usually respond within 24 hours.